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A Leopard Changes Its Spots, or Ewa Michalak pro-actively sent me tracking info!
In a Bra Adventure a couple days ago, I shared my surprise at an Ewa Michalak email that promised to send me tracking info for my recent order. A few weeks ago, I learned from another Bratabaser's Bra Adventure that the $15 shipping to the US is trackable shipping. You have to ask for the tracking number, though.
I got an email when my order shipped, as usual, but this time it had a button at the bottom that promised I could track my order at any time. Unfortunately that "button" didn't link to any tracking info or anything else. The Order details button did link to an ewa-michalak.pl page that had my order info, but there was no tracking info there, either.
Last night I emailed them back, saying the Tracking button was broken and requested a number and courier name. Gosia replied quickly, saying that info wouldn't be ready for another day.
Tonight I got another email from Gosia, with a link to a usps.com page. Clicking on the link, I arrived at a usps.com page that said, "We have received notice that the originating post is preparing to dispatch this mail piece." I didn't know usps.com could get this kind of info from a Polish courier. The biggest surprise, however, is Ewa Michalak as a company seems to be providing better customer service in this regard. I am pleased.
http://www.bratabase.com/adventures/entry/4740/
http://www.bratabase.com/adventures/entry/4740/
Filed under Bras ups and downs
4 comments
I just got word that my recent order shipped as well, but same as your issue, the tracking button doesn't work. I figure I'll give it a couple days and email them. Thanks for the info!
Same here, button didn't work. But the shipping only took seven days from Poland to Alaska! Love my new bras!
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