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Ewa Michalak custom order
Have any of you been able to successfully custom order one of the new EM bras? The first day they were released, I tried to order two new styles (S Fresh and SM Trefl) and two older styles (CHP Noc and Brzoskwinka), all in size 65H. I specifically asked if they could be made with 3 hooks on each row. First, I was told they couldn’t do 3 hooks, so I asked to custom order the bras without modifications because my size wasn’t in stock on the website. This morning I got a response that they meant that they don’t have the materials to make the bras.
Maybe they mean the older style bras? I can’t imagine they can’t make the newest ones in custom sizes! Or maybe they’re waiting on materials at the moment? I’m curious if any of you have run into this road block, and if you’ve gotten a clearer response… I’ll be terribly disappointed if I can’t buy those beautiful bras!
33 comments
The customer service on Ewa Michalak is mostly her son. He's a somewhat of a brat and don't really know a lot about bras and you kind of have to get past him to get to his mom to get the most (for you) simple questions answered.
Vee maybe can answer this better than me lol. But that Dominik guy really are a pain in the a-s :D
I had tried to order a PL Mak once. I asked if they make that bra in a custom size, a few days later I got a reply, that they make it and I should place the order and then they would send me a invoice. I did, but then about a week later (I never got an invoice) I got an answer that they don't have the materials to sew that bra anymore!
So yes their customer service isn't the best :/
Do you have an account on their site? They answer faster, if you have an account. Also you could try to contact Ewa on their facebook page.
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