How long does it take Wellfitting to process returns?
The package I sent back to them was delivered on the 12th and I haven't gotten any email from them. I looked at their website and I couldn't find any info on how long returns take to process, but I did see "make sure your package is clearly marked 'returned goods'"... I don't think that info was in the instructions for exchanges on the slip inside the package so I don't think I did that. Should I contact them or keep waiting? Their return policy seems pretty generous (100 days!) but I've heard other people have had bad experiences with them.
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As an example:
My return was received by them on August 3, I emailed them on August 20 for the status (I included the tracking number and my order number), and they refunded me August 23.
So I'd probably advise emailing them fairly soon for the status.
Jeez. I'll go ahead and email them then. I hope this doesn't turn into a mess.
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